Política de Privacidad

We want to be transparent about how we collect and handle your personal information:

We want you to make informed decisions about how your Personal Data is used and processed. To support this, we use various methods to provide you with relevant information about Personal Data handling.
Where specific details are needed, we will provide them at the appropriate time.
We're happy to answer any questions and clarify any legal limitations that may apply. You can reach us by email at: info@velarentivo.com

Personal data will only be used for the purposes specified in this Policy.

We may process Personal Data for several purposes: to provide the website and connect you with third-party trading platforms (the "Services"), improve the website, protect our rights and interests, support the maintenance and delivery of the Services, meet applicable regulatory and legal obligations, and carry out administrative and commercial activities that facilitate the use of the Services.
We also process Personal Data to better understand your preferences and needs.

To exercise meaningful rights over your personal data:

We have the resources in place to support your rights over your Personal Data. Contact us at any time to request access to your Personal Data, have it corrected or deleted, restrict its use for specific or general purposes, or transfer it to you or a third party. We will attend to your requests promptly.

Protege tus datos personales:

While we cannot guarantee the absolute security of your Personal Data, we are committed to continuously applying a range of methods and techniques to keep your Personal Data protected.
Our Privacy and Security Policy is complete.

1. ¿El alcance?

This policy describes the types of Personal Data the Company collects from individuals, how it is processed, shared with third parties, and secured.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is someone who can be identified directly or through a combination of information we hold or can access.
"Processing" refers to any operation involving the use or collection of Personal Data, including its management, organization, and storage.
Our services are intended for a general audience and are not designed for individuals under 18 years of age. We do not knowingly seek or collect information from anyone under 18, and we do not knowingly permit such individuals to use our services. If we become aware that we hold information relating to a minor, we will delete it as soon as possible.

2. What personal data do we hold about you?

When you access our Services, service channels, or website, we collect Personal Data. In some cases, we may request it directly from you. In others, we collect it by analyzing how you use our Services or channels, or by receiving it from our third-party partners.

You are not required to share personal information with the company. Choosing not to do so may affect your ability to access certain services.

You are not required to provide us with any personal data. In some circumstances, you may choose not to do so — though this may prevent us from delivering our Services or granting you access to the website.

4. What personal data may we collect? When you visit our website, we may collect the following personal data from you:

This includes information about your online activity log, traffic data (such as your IP address, access date, and access time), language preference, software crash logs, browser type, and device information. This information is non-personal and cannot be used to identify you.
Personal data received from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information provided to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transfer of Personal Data to Third Parties

The Company may share Personal Data with third-party service providers, including hosting and storage providers, IP address information services, and user experience analytics providers.
At your request, the Company may also share specific Personal Data with third-party trading platforms. In such cases, the Company will provide those platforms with the Personal Data you have supplied. Use of your Personal Data by those platforms is governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with affiliated entities or business partners to support the development and improvement of its products and services.
Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.
The Company may also share Personal Data with prospective investors, buyers, or lenders — whether of the Company or any entity within its group — in connection with any transfer or sale of assets, merger, restructuring, consolidation, or insolvency proceedings involving the Company or any group entity.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising providers or analytics companies operating on our website. These companies may also use cookies or similar technologies.
Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your user experience, remember your settings, and personalize the products and services most relevant to you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and remain active only until you close your browser. Others are persistent cookies, which remain on your device for a set period after your browser is closed. Persistent cookies help the website recognize you as a returning user and allow you to resume your experience on the site.

Tipos de cookies:

They may be used by us according to their purpose:

AVISO SOBRE SEGUIMIENTO EN LÍNEA
Este servicio no admite señales de no rastreo. 8. Conservación de sus datos personales

The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, or orders.
We will share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for an additional 12 months.
We periodically review the Personal Data we hold to confirm it remains necessary.

9. Transfers of Personal Information to a Third Country or International Organization

10. Personal Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Access to your personal data is restricted to personnel and third parties who have a legitimate need to process it. All such parties are bound by confidentiality obligations. No data transmission over the internet or electronic storage method is completely secure. While we take all reasonable steps to protect your personal data, we cannot guarantee absolute security. You are responsible for keeping any access credentials associated with your account confidential. Do not share your password or account details with any third party. If you believe your account has been compromised, notify us immediately. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required to comply with applicable legal obligations. Once retention is no longer necessary, your data is securely deleted or anonymized. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, the affected individuals, within the timeframes established by applicable law.

Hemos implementado las medidas organizativas y técnicas necesarias para proteger los Datos Personales, incluyendo la prevención de su destrucción, pérdida o modificación accidental o ilícita.
No podemos garantizar que la seguridad de sus Datos Personales esté libre de errores, ni asumimos responsabilidad por daños intangibles, incidentales o consecuentes derivados del uso o divulgación de Datos Personales. Esto incluye, sin limitarse a ello, Datos Personales divulgados por errores de transmisión, acceso no autorizado por parte de terceros u otras causas fuera de nuestro control.
Cuando así lo exijan obligaciones legales u otras obligaciones fuera de nuestro control, podría requerirse que proporcionemos Datos Personales relacionados con usted a terceros, como autoridades públicas. En tales casos, no controlamos las medidas de seguridad que dichos terceros apliquen a sus Datos Personales.
Los Datos Personales no pueden transmitirse a través de internet con total seguridad. La Empresa no puede garantizar la seguridad de los Datos Personales que usted nos transmita por este medio.

11. Hyperlinks to Third-Party Websites

Our website includes links to third-party applications and websites. These are not subject to Company oversight, and we are not responsible for how they collect or process personal data. This Policy does not apply to actions taken through those sites or applications.
Before using any third-party site or application, review its privacy policy carefully. Exercise caution when sharing any personal data with third parties.

12. Changes to This Policy We may update this Policy at any time. When we do, we will revise the effective date and post the updated version on our website. We encourage you to review this Policy periodically to stay informed of any changes. Your continued use of our services after an update constitutes acceptance of the revised Policy.

Before accessing any third-party websites or applications, review their privacy policies carefully. We also advise against sharing any personal data with them unless necessary.

13. Your Rights Regarding Your Personal Information

You have the right to request verification of the accuracy of the Personal Data we collect about you, to correct any errors, and to request deletion of Personal Data we no longer need. You may also restrict the scope of processing applied to your personal information.
If you are an EEA resident, please refer to this page:
These rights apply to information you provide in connection with your Personal Data. To exercise any of these rights, send a written request to the email address listed below.
Right of Access
The Company may verify the accuracy of Personal Data processed about you. Where applicable, you may access your Personal Data.
The Company will provide one electronic copy of your Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be made available electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of third parties. If a request would be harmful to the rights or freedoms of another person, the Company may decline or limit its ability to fulfill it.
Right of Rectification
The Company has the right to rectify inaccurate Personal Data. You may also request that incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.
Right of Erasure
This right applies in the following circumstances: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no legal basis for processing exists; (c) you object, on grounds specific to your situation, to processing of Personal Data about you that is based on legitimate interests pursued by us or a third party; (e) the Personal Data is processed unlawfully; or (f) the Personal Data must be deleted to comply with a legal obligation of the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing.
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